Classified Section Update:
We wanted to give everyone an update and history on the classified section.
Let's preface the update with every change we make is with the intention of making TOTV the best website in The Villages for everyone.
We don't make any money off of the classified items listed.
As most of you know the popularity of the classified section has grown into having thousands of items listed.
For example, over the past 30 days we've had over 2,087 items listed at a value of $1,143,080.22 with over 653
marked as sold! With the growth and success of the classified section our goal was to provide an even better
platform for searching and selling.
In the process we partnered with a company called Panjo as they are the leader in this space for the software
TOTV is built on. Like anything new there is a learning curve and a period of getting to know the new way to buy
and sell. Along the way we took feedback from users on how to improve the experience even more and went to
apply changes to the Panjo program but we ran into limitations.
So we decided to develop our own so that it would be custom for the site and even though we can't personalize
the site to everyone's personal taste we wanted to meet the needs and desired features by and large of the
majority of users.
We sent out an email survey to all the 50,000 registered users we have in our newsletter explaining we
could continue with Panjo until the new product was available or revert to the former forum style posting
for classifieds. We also posted a thread on the site and a poll on the site.
The results were 80% of the users voted to revert back to the forum style posting until the new version was ready.
After making the change back to the old style of forum posting we had feedback that users really do prefer the
Panjo product to the forum style posting.
On a side note Panjo also did an update last week and they did not notify the sellers or us which
caused some confusion. There is a buy it now button on every item.
If a buyer clicks buy it now they have to put a payment in.
You can choose to accept it or decline it as the seller.
If you accept it Panjo will forward the payment to you however you would like but minus whatever fees
PayPal or the Credit Card company charges.
It is your choice to accept the payment or decline it.
So Where Are We Today?
You have both! We are currently running both options so you can list in Panjo or post in the forum directly.
We are close to having our new product that should be the best of everything you've asked for and then we will release this new product when it is completed.
Going forward it will also allow us to make any changes that we need in order to make your experiences even better!
We appreciate your patience and most importantly your support as we continue to improve the user experience on the site!